Susan Satzman Toczek, LMFT and SusanMFT.com (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of SusanMFT.com, including any content, functionality, and services offered on or through the Website.

When accessing the Website, we may collect certain information about you, both automatically and through voluntary actions you take. This policy applies to information collected on the Website and in email, text, or other electronic communications between you and the Website.

By using the Website, you accept and agree to be bound by this Privacy Policy. If you do not agree, please do not use the Website.

This Website is not intended for children under 13 years of age.

No one under age 13 may provide any personal information on the Website. We do not knowingly collect information from children under 13. If we learn that we have collected such information without verified parental consent, we will delete it.

If you believe we may have information from or about a child under 13, please contact me at: susan@susanmft.com.

When you access the Website, we may collect information in the following ways:

Information You Provide

We collect information you voluntarily provide through:

• Contact forms

• Surveys or feedback

• Search queries

• Comments

• Purchases or service inquiries

This information is used to deliver services, improve performance, and provide relevant communications.

Automatic Data Collection

We may use technologies such as Google Analytics to collect information including:

• Location data

• Traffic patterns

• Device and browser type

• IP address and system details

This data is used for statistical purposes and improving the Website. When combined with personal data, it may be associated with your identity.

We may share this data with third-party providers (such as Squarespace) for analytics purposes.

This Website uses cookies and similar technologies to improve your experience.

Cookies may collect:

• Date and time of visits

• Pages viewed

• Time spent on the site

• Referring websites

• IP address

We may also use pixels (including social media pixels) to track user behavior and provide relevant advertising.

Your browser settings allow you to control cookie permissions.

Third-party providers (such as advertisers or content providers) may use cookies and tracking technologies.

They may collect information about your online activity across different websites to provide targeted content or advertisements.

We do not control these third-party technologies. For questions, please contact the relevant provider directly.

If you contact us via email, we may retain:

• Your email address

• Message content

• Our responses

We maintain confidentiality and apply the same protections as we do with other communications.

We do not sell, rent, or lease email lists. Your email will only be shared as outlined in this policy.

We collect your information to support your participation in services and offerings.

This may include:

• Downloading resources

• Signing up for newsletters

• Purchasing products or services

You may browse most of the Website without providing personal information.

We use your information to:

• Provide Website content and services

• Fulfill contracts or requests

• Communicate with you

• Offer relevant products or services

• Improve business operations

We may also:

• Share promotional offers from third parties (with compensation)

• Display tailored advertisements based on your interests

We do not sell or rent your personal information.

We may share information with:

• Service providers and affiliates

• Legal or financial representatives (if required)

• Successors in the event of a business transition

We may also disclose information:

• To enforce agreements

• When legally required

• To protect our rights or comply with legal obligations

We use commercially reasonable methods to protect your information, including secure systems and trusted third-party vendors.

Please note:

• Email is not a fully secure method of communication

• Sharing sensitive information via email is at your own risk

We also use system monitoring tools to ensure site security and performance.

We may update this Privacy Policy from time to time.

Updates will be posted on this page, and significant changes may be communicated via email or Website notice.

You are responsible for reviewing this policy periodically and ensuring your contact information is up to date.

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:

• The right to access your data

• The right to correct or delete your data

• The right to restrict or object to processing

• The right to data portability

• The right to withdraw consent at any time

We retain data only as long as necessary, unless:

• You request deletion

• We discontinue use of data providers

• Retention is no longer justified

You also have the right to file a complaint with a supervisory authority.

We may use your data for automated processes such as sending newsletters.

By providing your information, you consent to receiving communications. You may unsubscribe at any time.

If you have any questions regarding this Privacy Policy, please contact:

susan@susanmft.com